it works delivers leading omni-channel strategies and enterprise retail expertise. Our experience with Australia’s top retailers allows us to help you get ahead of the competition whilst saving time and money with best-fit omni-channel solutions.
The it works Omni-Channel Channel Gap Analysis identifies the gap in people, process and technology between where your business currently sits and your omni-channel aspirations. We then deliver a set of prioritised actions for implementation.
The it works Omni-Channel Financial Forecast calculates the potential sales and profitability of your online channel, with an assessment of the effect that digital marketing activities have on your traffic, conversion, revenue and bottom line.
The it works Omni-Channel Project Governance service gives you access to a proven methodology, experience and discipline to ensure your omni-channel implementation project achieves KPIs on the time, cost and quality objectives.
The it works Platform Selection Methodology is a tried and trusted system for finding the right omni-channel platform that meet the needs of your growing enterprise without bias or sales gimmicks that come from platform vendors.